At our company, we are fully committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, inquire about our products, or engage in business transactions with us.
1. Information We Collect
We only collect necessary information required to facilitate B2B communication and fulfill your orders, including:
- Contact Information: Your name, company name, email address, telephone number, and shipping/billing address.
- Business Details: Product inquiries, custom manufacturing specifications (OEM/ODM drawings), and order histories.
- Technical Data: IP addresses, browser types, and usage patterns collected via cookies to optimize your website experience.
2. How We Use Your Information
Your data is used strictly for legitimate business purposes, including:
- Responding to your product RFQs, price inquiries, and sample requests.
- Processing and executing trade contracts, custom molding orders, and shipping logistics.
- Providing updates regarding order status, quality inspection reports, and production timelines.
- Improving our website functionality and sending occasional marketing newsletters (which you can opt out of at any time).
3. Data Security & Protection
We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All sensitive business communications and design blueprints are handled with strict confidentiality.
4. Information Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal or business data to third parties. Your information is only shared with trusted third-party service providers strictly necessary to complete your transactions, such as:
- Verified shipping lines and international logistics partners.
- Authorized payment processing banks.
- Inspection agencies (such as SGS) if requested for custom batch certifications.
5. Data Retention & Your Rights
We retain your information only as long as necessary to fulfill trade compliance, financial auditing, and ongoing customer service. In compliance with global data protection laws (including GDPR), you have the right to access, correct, or request the deletion of your personal data at any time by contacting our support team.
By interacting with our platform, you consent to the terms outlined in this Privacy Policy.
